Where’s My Ice Cream?

Oooh, this isn’t supposed to happen.

You may remember a while ago I got fed up waiting for Vodafone to upgrade my phone’s “firmware” – that is to say, send out the newest version of Android. Google makes Android of course, but then the various phone manufacturers adapt it to their hardware. Finally the networks add their own modifications and extras.

If they can be bothered, it seems… Samsung took ages to get Android 4 (Ice Cream Sandwich, as she is known) ready for their Galaxy Note, and now it’s taking Vodafone Ireland months more to pass it on to us. Why? 02 Ireland released it in June. What the hell are Vodafone doing to it?

My guess would be putting in some awful advertising-partner crapware the customer is going to revile, but perhaps I’m too cynical¹.

So customers are getting increasingly pissed off – witness the acrimonious thread brewing on their support forums. Phones with the next major version of Android (4.1, or “Jelly Bean”) are beginning to hit the market, and we’re still waiting for 4.0. Myself I gave up on them, and did the upgrade at home using a non-Vodafone version of the firmware and some wood glue². All went well, except the program that’s supposed to look after all this took umbrage, and ever since has been curtly displaying the message “Your device does not support software upgrading by Kies”.

And yet here it is. Upgrading.

I don’t know whether to be excited or worried. It’s like being told that you’re getting a present, but that it first has to be extracted from your bottom using a corkscrew. Samsung’s “Kies” phone management software is, as I’ve mentioned before, an unhappy thing. I’m already on the second attempt here. The first time it spent about half an hour downloading the files for the upgrade. Once that was finished, it told me that it couldn’t recognise the phone and to restart it. Whereupon it begins to download those files all over again… That’s just basically idiotic, isn’t it?

And I don’t even know what this upgrade is. I’m just hoping that it’s the official Vodafone release of Android 4, including the “Premium Suite” of special Galaxy Note apps (and Angry Birds Space!) that Samsung promised in recompense for their part in the delay. ln theory that shouldn’t happen – you get updates to the version you have, not the one you’re meant to have – but I don’t know what else it could possibly be. Can’t wait until the download completes.

*          *          *          *

OK I fell asleep – after yet another failure and restart. But in the morning, after a few more restarts of both phone and PC, it finally worked.

The mystery update turns out to be not Vodafone’s build, but an upgrade to the generic one – from 4.0.3 to 4.0.4. Still no sign of the “Premium Suite”, which I expect will only come through the network. If it comes at all. At this point though I’m beginning to wonder if I want to get back onto Vodafone’s update stream, if people there are still stuck on Gingerbread (2.3) while I just got an update before I even heard it was available.

So what’s new? Performance improvements is all really, especially to the camera. Otherwise little major except… I almost daren’t say this for fear of seeing these words vanish before my eyes, but Google Chrome actually seems pretty stable now. That is devoutly to be wished for.

Mostly though, this is a polishing releases. Good and all, but not terribly exciting compared to Ice Cream Sandwich which pretty much made the Galaxy Note complete as an extraordinary cross between a phone and a notebook. It is the most useful device I’ve ever owned – a phone in my pocket that can do virtually everything I’d otherwise need to carry a PC or netbook or tablet for – and I’d recommend it to anyone.

Just don’t get it from Vodafone Ireland.

 

  1. I’m not too cynical.
  2. If you’re interested in the technical details, the wood glue is actually a very useful program called Odin.
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